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UPDATED AT 2023-11-20

General  ("we," "our," or "us") is committed to protecting your privacy. This  Privacy Policy explains how your personal information is collected,  used, and disclosed by

This Privacy Policy applies to  our website, and its associated subdomains (collectively, our "Service")  alongside our application, By accessing or using our  Service, you signify that you have read, understood, and agree to our  collection, storage, use, and disclosure of your personal information as  described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as  clearly as possible in this Privacy Policy, every time any of these  terms are referenced, are strictly defined as:

-Cookie: a small amount of  data generated by a website and saved by your web browser. It is used to  identify your browser, provide analytics, and remember information  about you such as your language preference or login information.

-Company: when this policy  mentions "Company," "we," "us," or "our," it refers to Natoken LLC,  (5900 Balcones Drive. Austin, TX 78731. USA) that is responsible for  your information under this Privacy Policy.

-Country: where Natoken LLC or the owners/founders of are based, in this case is the United States of America.

-Customer: refers to the  company, organisation, or person that signs up to use the  Service to manage the relationships with your consumers or service  users.

-Device: any  internet-connected device such as a phone, tablet, computer or any other  device that can be used to visit and use the services.

-IP address: Every device  connected to the Internet is assigned a number known as an Internet  protocol (IP) address. These numbers are usually assigned in geographic  blocks. An IP address can often be used to identify the location from  which a device is connecting to the Internet.

-Personnel: refers to those  individuals who are employed by or are under contract to  perform a service on behalf of one of the parties.

-Personal Data: any  information that directly, indirectly, or in connection with other  information -- including a personal identification number -- allows for  the identification or identifiability of a natural person.

-Service: refers to the  service provided by as described in the relative terms (if  available) and on this platform.

-Third-party service: refers  to advertisers, contest sponsors, promotional and marketing partners,  and others who provide our content or whose products or services we  think may interest you.

-Website:"'s" site, which can be accessed via this URL:

-You: a person or entity that is registered with to use the Services.

What Information Do We Collect?

We collect information from you  when you visit our website, register on our site, place an order,  subscribe to our newsletter, respond to a survey or fill out a form.

-Name / Username

-Phone Numbers

-Email Addresses

-Mailing Addresses

-Billing Addresses

-Debit/credit card numbers



We also collect information from mobile devices for a better user experience, although these features are completely optional:

-Photo Gallery (Pictures):  Granting photo gallery access allows the user to upload any picture from  their photo gallery, you can safely deny photo gallery access for this  website.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

-To personalise your experience (your information helps us to better respond to your individual needs)

-To improve our website (we  continually strive to improve our website offerings based on the  information and feedback we receive from you)

-To improve customer service  (your information helps us to more effectively respond to your customer  service requests and support needs)

-To process transactions

-To administer a contest, promotion, survey or other site feature

-To send periodic emails

When does use end user information from third parties? will collect End User Data necessary to provide the services to our customers.

End users may voluntarily  provide us with information they have made available on social media  websites. If you provide us with any such information, we may collect  publicly available information from the social media websites you have  indicated. You can control how much of your information social media  websites make public by visiting these websites and changing your  privacy settings.

When does use customer information from third parties?

We receive some information from  the third parties when you contact us. For example, when you submit  your email address to us to show interest in becoming a  customer, we receive information from a third party that provides  automated fraud detection services to We also occasionally  collect information that is made publicly available on social media  websites. You can control how much of your information social media  websites make public by visiting these websites and changing your  privacy settings.

Do we share the information we collect with third parties?

We may share the information  that we collect, both personal and non-personal, with third parties such  as advertisers, contest sponsors, promotional and marketing partners,  and others who provide our content or whose products or services we  think may interest you. We may also share it with our current and future  affiliated companies and business partners, and if we are involved in a  merger, asset sale or other business reorganisation, we may also share  or transfer your personal and non-personal information to our  successors-in-interest.

We may engage trusted third  party service providers to perform functions and provide services to us,  such as hosting and maintaining our servers and the website, database  storage and management, e-mail management, storage marketing, credit  card processing, customer service and fulfilling orders for products and  services you may purchase through the website. We will likely share  your personal information, and possibly some non-personal information,  with these third parties to enable them to perform these services for us  and for you.

We may share portions of our log  file data, including IP addresses, for analytics purposes with third  parties such as web analytics partners, application developers, and ad  networks. If your IP address is shared, it may be used to estimate  general location and other technographics such as connection speed,  whether you have visited the website in a shared location, and type of  the device used to visit the website. They may aggregate information  about our advertising and what you see on the website and then provide  auditing, research and reporting for us and our advertisers.

We may also disclose personal  and non-personal information about you to government or law enforcement  officials or private parties as we, in our sole discretion, believe  necessary or appropriate in order to respond to claims, legal process  (including subpoenas), to protect our rights and interests or those of a  third party, the safety of the public or any person, to prevent or stop  any illegal, unethical, or legally actionable activity, or to otherwise  comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users? collect personal information that you submit to us. We may  also receive personal information about you from third parties as  described above.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorised us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide to you and fulfil the purposes described in this policy.  This is also the case for anyone that we share your information with and  who carries out services on our behalf. When we no longer need to use  your information and there is no need for us to keep it to comply with  our legal or regulatory obligations, we'll either remove it from our  systems or depersonalise it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of  your personal information when you place an order or enter, submit, or  access your personal information. We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure  Socket Layer (SSL) technology and then encrypted into our Payment  gateway providers database only to be accessible by those authorised  with special access rights to such systems, and are required to keep the  information confidential. After a transaction, your private information  (credit cards, social security numbers, financials, etc.) is never kept  on file. We cannot, however, ensure or warrant the absolute security of  any information you transmit to or guarantee that your  information on the Service may not be accessed, disclosed, altered, or  destroyed by a breach of any of our physical, technical, or managerial  safeguards.

Could my information be transferred to other countries? is incorporated in the United States of America. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the information collected through the Service secure?

We take precautions to protect the security of your information. We have  physical, electronic, and managerial procedures to help safeguard,  prevent unauthorised access, maintain data security, and correctly use  your information. However, neither people nor security systems are  foolproof, including encryption systems. In addition, people can commit  intentional crimes, make mistakes or fail to follow policies. Therefore,  while we use reasonable efforts to protect your personal information,  we cannot guarantee its absolute security. If applicable law imposes any  non-disclaimable duty to protect your personal information, you agree  that intentional misconduct will be the standards used to measure our  compliance with that duty.


All  or partial advertising on this Website or App is managed by Playwire  LLC. If Playwire publisher advertising services are used, Playwire LLC  may collect and use certain aggregated and anonymized data for  advertising purposes. To learn more about the types of data collected,  how data is used and your choices as a user, please visit

Can I update or correct my information?

The rights you have to request  updates or corrections to the information collects depend  on your relationship with Personnel may update or correct  their information as detailed in our internal company employment  policies.

Customers have the right to  request the restriction of certain uses and disclosures of personally  identifiable information as follows. You can contact us in order to (1)  update or correct your personally identifiable information, (2) change  your preferences with respect to communications and other information  you receive from us, or (3) delete the personally identifiable  information maintained about you on our systems (subject to the  following paragraph), by cancelling your account. Such updates,  corrections, changes and deletions will have no effect on other  information that we maintain, or information that we have provided to  third parties in accordance with this Privacy Policy prior to such  update, correction, change or deletion. To protect your privacy and  security, we may take reasonable steps (such as requesting a unique  password) to verify your identity before granting you profile access or  making corrections. You are responsible for maintaining the secrecy of  your unique password and account information at all times.

You should be aware that it is  not technologically possible to remove each and every record of the  information you have provided to us from our system. The need to back up  our systems to protect information from inadvertent loss means that a  copy of your information may exist in a non-erasable form that will be  difficult or impossible for us to locate. Promptly after receiving your  request, all personal information stored in databases we actively use,  and other readily searchable media will be updated, corrected, changed  or deleted, as appropriate, as soon as and to the extent reasonably and  technically practicable.

If you are an end user and wish  to update, delete, or receive any information we have about you, you may  do so by contacting the organisation of which you are a customer.


If you are a worker  or applicant, we collect information you voluntarily provide to us. We  use the information collected for Human Resources purposes in order to  administer benefits to workers and screen applicants.

You may contact us in order to  (1) update or correct your information, (2) change your preferences with  respect to communications and other information you receive from us, or  (3) receive a record of the information we have relating to you. Such  updates, corrections, changes and deletions will have no effect on other  information that we maintain, or information that we have provided to  third parties in accordance with this Privacy Policy prior to such  update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the  event of a sale, merger or other transfer of all or substantially all of  the assets of or any of its Corporate Affiliates (as  defined herein), or that portion of or any of its Corporate  Affiliates to which the Service relates, or in the event that we  discontinue our business or file a petition or have filed against us a  petition in bankruptcy, reorganisation or similar proceeding, provided  that the third party agrees to adhere to the terms of this Privacy  Policy.


We may disclose information (including personal information) about you  to our Corporate Affiliates. For purposes of this Privacy Policy,  "Corporate Affiliate" means any person or entity which directly or  indirectly controls, is controlled by or is under common control with, whether by ownership or otherwise. Any information  relating to you that we provide to our Corporate Affiliates will be  treated by those Corporate Affiliates in accordance with the terms of  this Privacy Policy.

Governing Law

This Privacy Policy is governed  by the laws of the United States of America without regard to its  conflict of laws provision. You consent to the exclusive jurisdiction of  the courts in connection with any action or dispute arising between the  parties under or in connection with this Privacy Policy except for  those individuals who may have rights to make claims under Privacy  Shield, or the Swiss-US framework.

The laws of the United States of  America, excluding its conflicts of law rules, shall govern this  Agreement and your use of the website. Your use of the website may also  be subject to other local, state, national, or international laws.

By using or  contacting us directly, you signify your acceptance of this Privacy  Policy. If you do not agree to this Privacy Policy, you should not  engage with our website, or use our services. Continued use of the  website, direct engagement with us, or following the posting of changes  to this Privacy Policy that do not significantly affect the use or  disclosure of your personal information will mean that you accept those  changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies uses "Cookies" to identify the areas of our website that  you have visited. A Cookie is a small piece of data stored on your  computer or mobile device by your web browser. We use Cookies to enhance  the performance and functionality of our website but are non-essential  to their use. However, without these cookies, certain functionality like  videos may become unavailable or you would be required to enter your  login details every time you visit the website as we would not be able  to remember that you had logged in previously. Most web browsers can be  set to disable the use of Cookies. However, if you disable Cookies, you  may not be able to access functionality on our website correctly or at  all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies  and similar technologies, but this action may block our essential  cookies and prevent our website from functioning properly, and you may  not be able to fully utilise all of its features and services. You  should also be aware that you may also lose some saved information (e.g.  saved login details, site preferences) if you block cookies on your  browser. Different browsers make different controls available to you.  Disabling a cookie or category of cookie does not delete the cookie from  your browser, you will need to do this yourself from within your  browser, you should visit your browser's help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you  have provided us, we commit that this confidential information will be  stored in the most secure manner possible.

Kids' Privacy

We do not address anyone under the age of 13. We do not knowingly  collect personally identifiable information from anyone under the age of  13. If You are a parent or guardian and You are aware that Your child  has provided Us with Personal Data, please contact Us. If We become  aware that We have collected Personal Data from anyone under the age of  13 without verification of parental consent, We take steps to remove  that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes  to this Privacy Policy so that they accurately reflect our Service and  policies. Unless otherwise required by law, we will notify you (for  example, through our Service) before we make changes to this Privacy  Policy and give you an opportunity to review them before they go into  effect. Then, if you continue to use the Service, you will be bound by  the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make  available third-party content (including data, information, applications  and other products services) or provide links to third-party websites  or services ("Third- Party Services").

You acknowledge and agree that shall not be responsible for any Third-Party Services,  including their accuracy, completeness, timeliness, validity, copyright  compliance, legality, decency, quality or any other aspect thereof. does not assume and shall not have any liability or  responsibility to you or any other person or entity for any Third-Party  Services.

Third-Party Services and links  thereto are provided solely as a convenience to you and you access and  use them entirely at your own risk and subject to such third parties'  terms and conditions.

Tracking Technologies


We use Cookies to enhance the  performance and functionality of our website but are non-essential to  their use. However, without these cookies, certain functionality like  videos may become unavailable or you would be required to enter your  login details every time you visit the website as we would not be able  to remember that you had logged in previously.

-Local Storage

Local Storage, sometimes known  as DOM storage, provides web apps with methods and protocols for  storing client-side data. Web storage supports persistent data storage,  similar to cookies but with a greatly enhanced capacity and no  information stored in the HTTP request header.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the  European Economic Area (EEA), and in this section of our Privacy Policy  we are going to explain exactly how and why this data is collected, and  how we maintain this data under protection from being replicated or used  in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and  data protection law that regulates how EU residents' data is protected  by companies and enhances the control the EU residents have over their  personal data.

The GDPR is relevant to any  globally operating company and not just the EU-based businesses and EU  residents. Our customers’ data is important irrespective of where they  are located, which is why we have implemented GDPR controls as our  baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR  covers a broad spectrum of information that could be used on its own, or  in combination with other pieces of information, to identify a person.  Personal data extends beyond a person’s name or email address. Some  examples include financial information, political opinions, genetic  data, biometric data, IP addresses, physical address, sexual  orientation, and ethnicity.

The Data Protection Principles include requirements such as:

-Personal data collected must  be processed in a fair, legal, and transparent way and should only be  used in a way that a person would reasonably expect.

-Personal data should only be  collected to fulfil a specific purpose and it should only be used for  that purpose. Organisations must specify why they need the personal data  when they collect it.

-Personal data should be held no longer than necessary to fulfil its purpose.

-People covered by the GDPR  have the right to access their own personal data. They can also request a  copy of their data, and that their data be updated, deleted,  restricted, or moved to another organisation.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect  individuals' personal data that they collect and process. It also raises  the stakes for compliance by increasing enforcement and imposing  greater fines for breach. Beyond these facts it's simply the right thing  to do. At we strongly believe that your data privacy is  very important and we already have solid security and privacy practices  in place that go beyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

We are committed to helping our  customers meet the data subject rights requirements of GDPR. processes or stores all personal data in fully vetted, DPA  compliant vendors. We do store all conversation and personal data for up  to 6 years unless your account is deleted. In which case, we dispose of  all data in accordance with our Terms of Service and Privacy Policy,  but we will not hold it longer than 60 days.

We are aware that if you are  working with EU customers, you need to be able to provide them with the  ability to access, update, retrieve and remove personal data. We got  you! We've been set up as self service from the start and have always  given you access to your data and your customers data. Our customer  support team is here for you to answer any questions you might have  about working with the API.

California Residents

The California Consumer Privacy  Act (CCPA) requires us to disclose categories of Personal Information we  collect and how we use it, the categories of sources from whom we  collect Personal Information, and the third parties with whom we share  it, which we have explained above.

We are also required to  communicate information about rights California residents have under  California law. You may exercise the following rights:

-Right to Know and Access. You  may submit a verifiable request for information regarding the: (1)  categories of Personal Information we collect, use, or share; (2)  purposes for which categories of Personal Information are collected or  used by us; (3) categories of sources from which we collect Personal  Information; and (4) specific pieces of Personal Information we have  collected about you.

-Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

-Right to Delete. You may  submit a verifiable request to close your account and we will delete  Personal Information about you that we have collected.

-Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have  one month to respond to you. If you would like to exercise any of these  rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions.

-Via Email:

-Via this Address: 5900 Balcones Drive. Austin, TX 78731. USA.

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